Shipping Policy

familyfoods.market will only deliver your order to the front door at the stated delivery address. In an event where familyfoods.market has been notified to leave your order on your doorstep, familyfoods.market shall not be liable for any consequential, indirect or special damages or loss of whatever descriptions.

If there are any changes in the delivery address/contact details made between submission of order and delivery date, customers are to update familyfoods.market at least hours prior to delivery. No amendment to an order is allowed once order is processed. To add items, kindly create a second order prior to delivery and inform us via email here.

All amendments if agreed to surcharge or cancellation of deliveries must be confirmed via a reply through email.